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Help from Nina.care



When using our app, you are automatically insured when a babysitter loses a key or breaks a vase. This is included in the service fee. As a babysitter, you do not pay for this insurance, but you are insured. But don’t go around breaking vases now! Both the family and babysitter are insured through our  babysitter insurance (oppasverzekering), this covers any accidental damages to the property of the family up to 250 euros.

If you have a specific question about our insurance policy or would like to make a claim, you can send an e-mail to info@nina.care.

Not the answer you were looking for? Read more at our terms and conditions.

We are Jasmijn and Lyla Kok, founders of Nina.care. Nice to meet you! Our goal is to find the perfect match between families and their au pair or nanny.