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An au pair plays with her host child outside.

Frequently asked questions

How do I pay my babysitter?

You pay the nanny by using our app. At the end of the day, your babysitter sends the hours he/she worked, then you check them and if you agree, it will be automatically debited from your account. Nice and easy!

What does it cost to hire a nanny?

It depends on which country you live in. Check our service fee on our page about babysitters.

Help! I need a babysitter asap! What do I do?

Breathe! Submit an urgent request at our babysitters page.

Can I cancel my booking?

It can always happen that you are feeling sick, or that you no longer need a babysitter for other reasons. Then cancel your request by deleting it. So easy!

How old do babysitters have to be to register at Nina.care?

The minimum age to register is 16 years old.

More information on our help pages