We love to help!
Send us an email or ask our 24/7 chat agent called Nina.
💌 info@nina.care
Out of office hours? Have a look at our FAQ’S or ask our AI chat agent below👇
We love to help!
Send us an email or ask our 24/7 chat agent called Nina.
💌 info@nina.care
Out of office hours? Have a look at our FAQ’S or ask our AI chat agent below👇
AI Assistant
Pocket money, visa questions, country related info - we’ve got you.
Nina.care is a global platform where families and au pairs can find each other. We also have a babysitter and a senior care service.
Au pairs and Nannies can use Nina.care for free. Host families may pay a service fee. We offer multiple services tailored to your family’s wants and needs.
You can download our app here and create a free account in under 5 minutes.
We use a third-party partner who verifies our users’ accounts with their passports or EU IDs
This is always a risk that host families and au pairs are worried about! With our rematch protection & support package, both host families and au pairs have an extra layer of protection in the case of a broken match.
This depends on your nationality and which country you are traveling to. Have a look at our au pair pages to find out more. Ask our AI chatbot for detailed information per country.
Yes, for each placement, a contract is needed. At Nina.care, we offer templates tailored to the host country. These contracts can be adjusted according to the individual agreement between the host and au pair.
